Help with InvoQuill.

1. Confirm the device uses the expected Apple Account.
2. Open Settings → iCloud sync → Sync Details.
3. Review the connection, pending local changes, recent activity and any reported error.
4. Keep InvoQuill open with a working connection after a new install or account change.
5. Export sync diagnostics only if requested, and review the file before sending it.

Sync is not backup. A deletion can synchronise too, so protect important records with a separate verified archive.

1. Confirm the device uses the Apple Account that made the purchase.
2. Open Settings → Subscription.
3. Choose Restore Purchases with a working connection.
4. Use Apple’s Manage Subscription screen to review billing status.

Apple processes charges, eligibility, cancellation, billing retry, revocation and refund decisions. InvoQuill never receives card details.

The chosen photo did not include location details, and the app did not save an authorised location at the time. The report setting can show or hide coordinates that are already saved, but it cannot add a location afterwards.

For the next photo, review Location permission when the app asks for it and check the saved evidence before relying on the report.

Choose Low, Medium or High in the job-report evidence controls before creating a new report. High uses all detail available from the saved source. It cannot restore detail already removed by an older app version, photo picker or previous copy.

Check Location permission, Precise Location, Motion & Fitness where relevant, battery level, signal, Low Power Mode and whether the app was force quit. iOS can limit background recording. Review the date, purpose, start, finish, distance, rate and linked job before you keep the trip.

For a UK rate of forty-five pence, enter 0.45, or 0,45 if your region uses a comma, and check that the saved value shows £0.45.

Scheduled email is a local reminder, not unattended delivery. Tap the notification to open the exact document and prepared message, then review the recipient, wording and PDF and tap Send in Apple Mail. Confirm that Mail is configured on the device.

First open the business you want to use in InvoQuill. Then open the Apple Intelligence and Siri section in InvoQuill Help and try the action from Shortcuts. If Siri asks which customer, document or job you mean, choose the exact record. Important actions still need to be finished and confirmed in InvoQuill.

Core tasks still work. Descriptions, expense categories, reminders and bank-match explanations use a simpler built-in result where one exists, while natural-language questions in Today may be more limited. Check that the device supports Apple Intelligence, uses iOS 26 or later, has Apple Intelligence turned on and has finished preparing the on-device model.

The separate 3 to 6 character app passcode is not stored in a readable form, does not sync and cannot be recovered by support. It is different from your device passcode and is not Face ID, Touch ID or database encryption.